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Team Leader in New Orleans, LA at Resources For Human Development, Inc.

Date Posted: 11/30/2018

Job Snapshot

Job Description

Scope of Services 
The ACT mobile treatment support team will provide treatment and support services to one hundred (100) persons per year. The persons served by the team will be individuals with mental illness and/or substance abuse issues and their families. The individuals to be served will be residents of Jefferson Parish and the Greater New Orleans area and will be referred to the team by JPHSA, hospitals, or other community agencies.
The primary program model will be the Assertive Community Treatment Model, a service-delivery model for providing comprehensive community-based treatment to persons with severe and persistent mental health related disorders. This has proven (1) to decrease the time persons with severe and persistent mental illness spend in the hospital and (2) to facilitate the community living and psychosocial rehabilitation of these individuals.
The following guidelines apply to the provision of services:
  • Services are to be outreach based and are to be provided in the home and in the community rather than in a facility.
  • Services are delivered twenty-four (24) hours a day, seven (7) days a week. 
  • The team assumes responsibility for providing services (services are not triaged or brokered out).
  • A Harm Reduction approach for treating person with co-occurring mental health and substance use/abuse disorder is a critical feature of the program.
  • Team members must be in agreement that individuals can recover and take
    ownership of their recovery plan. This requires that the team members have a full understanding of the Recovery Model the requisite skills to reinforce this process.
  • Team will implement the Housing First Community Support Service approach and demonstrate expertise in this model.
The function of the Team Leader is to oversee the daily clinical operations and service delivery of the program. The Team Leader provides supervision to direct care staff and consults with other supervisors as needed. The Team Leader ensures the implementation and fidelity to the model by assuring that the team develops and implements best practice treatment modalities while assumes a rehabilitative approach to recovery.
Supervisory and Clinical Responsibilities:
  1. Supervise clinical service delivery. 
  2. Provide on-call supervisor coverage as scheduled. 
  3. Lead daily meetings to review all consumers. 
  4. Supervise the development of individual recovery plans in collaboration with Unit Director.
  5. Supervise the provision of recovery counseling and individual treatment services to program consumers.
  6. Assist with hiring and training staff. 
  7. Provide individual and/or group supervision. 
  8. Assist with the completion of probation and annual evaluations. 
  9. Promote and supervise the following staff approaches:
    1. Motivational Enhancement Therapy (MET) 
    2. Stages of Change techniques 
    3. Recovery-based, consumer-centered treatment 
    4. Harm reduction strategies. 
  10. Participate in development of early intervention plans and recovery action plans.
  11. Participate in on-site discharge planning. 
  12. Engage in collateral consultation and service coordination planning meetings.
  13. Participate in hospitalizations and discharge planning when consumers are in need of a higher level of care. Ensure consumers are seen within 24 hours of being discharged from a hospital setting.
  14. Ensure contact is made with new consumers within 
  15. Ensure team members complete intake paperwork, recovery action plans, early intervention plans, progress notes, chart audits, and monthly stats in a timely manner.
  16. Ensure maintenance of consumer charts.
    Documentation Responsibilities:
  17. Submit accurate and on-time chart documentation and reports 
  18. Submit accurate and on-time mileage reimbursement documentation 
  19. Document telephone and face-to-face contacts with consumers on program progress notes (due the next day after face-to-face contact).
  20. Document all collateral contacts and community-based activities. 
  21. Complete a monthly statistical summary on primary consumers and submit by the first of each month.
  22. Perform monthly self-audits of all documentation to ensure accuracy 
  23. Maintain up-to-date consumer charts, statistical forms; and other information and documentation as required.
  24. Provide clinical oversight for all chart documentation completed by team members.
    Other Responsibilities: 
  25. Attend all required RHD meetings and perform other office activities as assigned.
  26. Report abuse and/or neglect immediately to project director and the proper authorities
  27. Report all items on the HUB need to know list immediately to the Unit Director or HUB Management.
  28. Report suicidal, homicidal, and/or gravely disabled status of consumers to a supervisor immediately.
    Education and Experience Requirements: 
    Must possess a Master's degree in human service/counseling field with a minimum of five years of clinical work experience with persons with severe and persistent mental illness and substance use/abuse issues. Licensure is required. Knowledge and commitment to abide by a code of ethical and practical standards and be dedicated to the ongoing process of lifelong learning and development.
    Flexibility and the ability to make adequate decisions under pressure are vital. Excellent verbal and written communication skills are essential. Must possess the ability to work as a member of a team and to interact professionally with consumers, their families, and other professionals as well as the ability to follow directions and to work well with colleagues. Must be organized with the ability to manage competing deadlines.
    Other responsibilities can be assigned by the Unit Director to ensure continuity of care and foster a supportive, nurturing environment for growth and development.
    Standard Statement: 
    The above statements are intended to describe the general nature and level of the work being performed by persons assigned to this job. This is not intended to be an exhaustive list of responsibilities, duties, and skills required of the personnel.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status


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