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Revenue Cycle Director in Philadelphia, PA at Resources For Human Development, Inc.

Date Posted: 2/7/2019

Job Snapshot

Job Description

Divisional Revenue Cycle Director - Northeast Division

Position Summary 
The Divisional Revenue Cycle Director is responsible for oversight of the revenue process, supervising and coaching the Revenue Cycle Managers and the Division Revenue Cycle Team and ensuring maximum possible collections.  Responsibilities include working with Divisional leaders on process improvement, oversight and interaction with program leaders on collections and accounts receivable levels, insuring compliance and billing integrity, and providing weekly reporting on all aspects of the Division revenue cycle.  The position will also oversee remote banking and consumer funds management.
Essential Duties and Functions
  • Oversees entire revenue cycle process, including billing, payment posting, claims resolution, and A/R reporting
  • Creates policies and procedures to enhance and streamline billing, payment posting, and claims resolution, ensuring timely and accurate billing and follow up and reduction in outstanding receivables.
  • Manages payment application process, ensuring rapid payment posting to allow accurate and current A/R reporting
  • Monitors, analyzes, and reports on billing, receivables, and risk
  • Performs and manages analysis of monthly revenue trends for accuracy and procedural improvement opportunities
  • Ensures compliance of billing system data against contractual funder agreements
  • Collaborates with Program leaders to improve front-end billing processes and increase collections
  • Works with divisional leaders to improve collaboration between divisional revenue cycle, financial analysis, and programmatic teams to increase collections, optimize processes, and enhance shared understanding of risks and receivables
  • Provides leadership in strengthening internal communications with staff at all levels throughout the organization; creates and promotes a positive and supportive work environment
  • Oversee remote banking, bank account reconciliation process and consumer funds management, including ensuring that team members are working with program staff to review and improve related financial processes.
  • Other duties as assigned

  • Bachelor's Degree in Finance or related field with at least 5 years work experience in revenue cycle or financial analysis (preferably working with mental health or substance abuse services) OR an equivalent combination of education or experience
  • Minimum of 2 years of direct supervisory experience with demonstrated team-building abilities
  • Excellent verbal and interpersonal communication skills; ability to interact with and communicate key financial information to all levels of staff
  • Excellent research, analytical, and problem-solving skills; ability to utilize multiple sources of information to determine solutions
  • Excellent organizational skills; ability to establish priorities, coordinate work activities, multi-task, and meet deadlines in a fast-paced open environment
  • Advanced Microsoft Excel skills
  • Experience billing in an Electronic Health System; Netsmart Avatar experience is a plus
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.