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Primary Care Nurse Practitioner in Philadelphia, PA at Resources For Human Development, Inc.

Date Posted: 2/8/2019

Job Snapshot

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Job Description

Position Summary

The Primary Care Lead NP is a leadership position that fulfills the role of clinical team leader, mentor, supporter, and clinician resource. In addition, the Lead NP will be responsible for continually assessing and retooling clinical workflows in conjunction with Center Director, Practice Manager and other site leadership in order to maintain effective, efficient practice. The Lead NP position also serves on site and network level committees including the joint primary care/ operations committee and the primary care team leader's committee in order to represent the concerns of their staff at the site level, and bring input into decision-making regarding policy development, standardization of network protocols, CQI priorities, and other issues influencing the experience of clinicians at FPCN. This position carries 3 "admin" sessions per week (approx. 12 hours) that will be dedicated to the above-named activities. This position will be re-evaluated at 1 year to assess fit and role continuity.

Essential Duties and Functions

Clinical Oversight:

Assurance that clinical setting is functional and equipped for daily patient care.

Ensure that services are provided in a culturally sensitive manner using trauma-informed principles and Sanctuary commitments including growth and change, nonviolence, emotional intelligence, social learning, open communication, social responsibility, democracy and growth and change.

Work with clinical staff and Practice Manager (including Front Desk, Medical Assistants, and Nursing, Nurse Practitioners) to maintain or exceed expected weekly / monthly productivity.

Ongoing monitoring and adjustment of processes responsible for smooth and effective patient flow.

Provide clinical leadership and mentorship for Nursing and Nurse Practitioner practice

Share new clinical policies / procedures

Chart reviews as needed for audits and QI

Patient care issues

Promote Quality Improvement processes, power cycles, and support network improvement initiatives and quality measure goals.

Facilitate morning huddles with Practice Manager and assist in running clinical staff meetings with focus on creating a culture of safety and inclusion addressing primary care team issues and functioning.

Encourage and promote teamwork. Nurture individual team member's strengths and abilities.

In collaboration with the Practice Manager, oversee Medical Assistant functions including: ordering medical supplies, vaccines, inventory, clinical office needs, and daily patient flow.

Work with Operations Director, Practice Manager and Director of Primary Care to cover unexpected clinical absences. Assist with coverage issues as needed.

Work with Medical Assistants and nursing staff daily to effectively problem-solve clinical workflow issues.

Report staff and clinical concerns to Director of Primary Care. Routine supervision meetings, at least twice a month, with Director of Primary Care and Practice Manager to facilitate smooth communication and promote excellence in patient care services offered on-site. Monthly Management Team meetings and monthly meetings with Operations Director, Practice Manager, and Lead Medical Assistant.

Resource and liaison for other members of healthcare team (Behavioral Health, Outreach, Social Work, Nutrition etc.) Work in conjunction with Practice Manager to promote positive team dynamics through regular meetings and staff reflective supervision.

Strive to promote health equity for all patients served across the life course.

Managerial Duties:

Hold regular reflective supervision meetings with nurse practitioners and RNs, promote productivity, identify strengths and develop individualized plans to address areas of improvement or development, or desired acquisition of skills. Supported by Primary Care Director.

Collaborate with Director of Primary Care and Operations Director regarding clinical supervision of clinical staff.

Collaborate across disciplines and departments to coordinate holistic patient care and to promote a trauma-informed culture of health equity and anti-racism.

Report clinical staff concerns to Director of Primary Care.

Execute disciplinary action regarding clinical staff adhering to appropriate human resources guidelines. Initiate process when indicated. Consistent and timely documentation and communication of problems regarding primary care staff.

Promote growth and development of clinical staff, nurturing aspirations.

Provide input for MA, front desk performance reviews in collaboration with Practice Manager.

Perform annual performance review of nursing staff in collaboration with Director of Primary Care.

Assist in developing/refining interview rubrics, conducting interviews and hiring of primary care clinical staff in collaboration with Director of Primary Care and Operations Director.

Other Functions:

Network with other Lead Nurse Practitioners; meet as needed to ensure standardization of clinical policies and procedures between sites

Contribute to the revision and approval of policies, protocols, and network clinical guidelines.

Attend meetings / conferences regarding clinical management and leadership or other topics that help enhance day-to-day processes and outcomes of the clinical practice.

Participate in continuing education activities that will enhance management and administrative knowledge and skills and contribute to professional growth and leadership abilities.

Perform other duties as assigned.

Minimum 2 years as a Nurse Practitioner / Demonstration of clinical competence

Master's degree. Graduate from an accredited nurse practitioner program.

Current RN and APN licenses from the Commonwealth of Pennsylvania. Current nationally recognized advanced practice certification.

Physical and emotional ability to perform the duties as described above.

Proficiency in computer skills and electronic health record.

Leadership and Management Skills or willingness to train.

Trauma-Informed Care:

The 11th Street Center follows the Sanctuary Model of Care to which all staff agree and uphold. The Commitments include: non-violence, emotional intelligence, social learning, open communication, social responsibility, democracy, and growth and change.