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Cash Poster/Denial Analyst in Philadelphia, PA at Resources For Human Development, Inc.

Date Posted: 11/15/2018

Job Snapshot

Job Description

The Cash Poster/Denial Analyst is responsible for accurately posting electronic and manual insurance and patient payments into patient accounts (Centricity and Dentrix), reconciling payment EOBs, and generating cash-related reports. The position performs regular and ad hoc payor research and reporting related to payor denial issues and recommends processes around the findings and analysis of the research. The cash poster/denial analyst possesses a broad understanding of explanation of benefits, remittance advices, insurance denial communication, payor payment processes, CPT and ICD-10 coding, Medicare and Medicaid NCCI edits, and healthcare billing/collections processes.

Team members are expected to uphold the health center mission by assuring patients receive health care that is competent, caring, and meets with a high degree of satisfaction. In addition, staff must support FPCN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff.

Essential Duties and Functions

    • Posts and reconciles daily cash batches into EMRs (Centricity and Dentrix)
    • Transfers balances to appropriate party for additional billing, if required.
    • Conducts payment posting and credit balance research, including but not limited to identifying reasons for credit balance and completing credit balance refund paperwork
    • Creates and disseminates the daily cash forecast spreadsheet
    • Conducts in-depth denial trending and analysis and reporting
    • Responsible for denial visit owner categories in EMR
    • Oversees patient self-pay and private pay billing and follow up
    • Works independently and exercises good judgment and discretion
    • Completes misc. financial projects and duties as assigned


    • Bachelor's degree in Healthcare Administration, Finance, or Accounting preferred; experience accepted in lieu of degree
    • 3-4 years' experience in medical Billing or Collections
    • Familiarity with electronic health records
    • Strong communication skills
    • Intermediate/Advanced Excel skills
    • Self -motivated and initiator of new learning independently
    • Must be able to manage multiple projects simultaneously