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Assistant Director in Bethlehem, PA at Resources For Human Development, Inc.

Date Posted: 2/5/2019

Job Snapshot

Job Description

Description/Job Summary

Position Summary
The Assistant Director of Residential Services (ADR) is responsible for ensuring the creation of an environment conducive to the provision of supports for adults supported by Mainstay, including providing supervision to ensure adherence to the Mainstay Model and therapeutic milieu. This job carries with it the obligation to respect the dignity and recognize the potential for growth of every individual who receives or provides services and supports, and to advocate for the rights of people we support. Duties include overseeing program operations, management of physical assets and the supervision of site supervisors as it pertains to program operations. A commitment to the RHD values should be demonstrated as job duties are performed.
Essential Duties and Functions

  • Supervise Site Supervisors with regards to daily operations, supervision practices, implementation of consumer plans and documentation
  • Participate in hiring, orientation and progressive discipline if necessary
  • Document regular supervision and complete performance evaluations with Site Supervisors annually at minimum
  • Create an environment that empowers individuals through the development of skills and coordination of resources and supportive services
  • Participate in the development and updating of all policies, procedures and systems. Asses and report the efficacy of such systems to the Mainstay management team on an ongoing basis
  • Oversee implementation of clinical recommendations
  • Assist with opening new homes and transitioning consumers into, within and out of the program
  • Oversee the quality of services by ensuring that the needs of individual's services are met and the necessary services and supports are provided
  • Act as a liaison between Mainstay program, supports coordinators, funders, family members, natural supports and other community members as needed
  • In conjunction with Regulatory Training Coordinator and Site Supervisors, identify and lead specified trainings
  • Ensure that Site Supervisors are providing appropriate staffing coverage through the development and implementation of staffing schedules that comply with the consumer/staff ratios as outlined in the Individual Support Plans and the units budgetary guidelines
  • Participate in progressive discipline for Residential Support staff
  • Support efforts of site supervisors and staff to maximize community and program integration
  • Maintain a working knowledge of regulations, licensing requirements and applicable laws
  • Complete all trainings and certifications in accordance with government and agency regulations
  • Maintain on call status as part of the Mainstay management team
  • Review monthly site checks to ensure that all homes and vehicles are maintained per the regulations and applicable laws and report red flags immediately and partner with the Property Department and Fleet Department to ensure that all repairs are completed in a timely fashion
  • Conduct regular unannounced visits of all Mainstay sites
  • Serve as incident management point person and/or certified investigator
  • Participate and coordinate licensing preparations and provide monitoring paperwork
  • Coordinate and facilitate identified trainings
  • Supervise the hiring of all new TRS staff and coordinate orientation
  • Complete documentation as needed for operations of the program and management of staff
  • Maintain a working knowledge of all RHD corporate employee resources
  • Partner with Corporate Property and Fleet departments to ensure vehicle and site needs are maintained
  • Act as Unit Director in their absence in conjunction with other Mainstay Assistant Directors 
A Bachelor's Degree from an accredited college with a major in human services, business management or related field and 3 years of experience in a human service agency, which included supervision of others and direct service. Masters preferred.