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Case Manager I in Philadelphia, PA at Resources For Human Development, Inc.

Date Posted: 4/5/2019

Job Snapshot

Job Description

Case Manager - Fernwood West

Fernwood is a program with RHD's Philadelphia Behavioral Health and Housing that provides emergency housing services for homeless men (66) year round according to our funder, Philadelphia's Office of Homeless Services (OHS).

The Case Manager will work with one of the following emergency housing Units managed by Resources for Human Development (RHD). During the stay of the homeless men focus on the five domains of life: housing, employment, health, community involvement, and education. The primary goal of the program is for residents to obtain permanent housing in a short period of time.

The Case Manager is directly responsible for creating an environment that reflects the mission of the RHD/Fernwood while complying with the standards of the Philadelphia's Office of Homeless Services (OHS). Staff will be trauma informed and will work non-traditional hours in order to meet the need of the residents and/or staff support. The position functions within a team that regularly monitors clients' progress weekly. A commitment to the RHD Values should be demonstrated as job duties are performed.

Essential Duties and Functions

Creates and sustains effective service plans with measurable goals
Data entry of all case notes, housing updates and other documentation required by OHS and RHD into required database systems (i.e. Homeless Management Information System (HMIS); RHD's Electronic Health Record (EHR)
Demonstrate working knowledge of all pertinent policies, procedures, and regulations of Housing and Urban Development (HUD), OHS, RHD, WFC or RHD/Fernwood services.
Bi weekly client meetings at a minimum
Orient new residents to the program
Facilitates the housing process for residents by tracking and submitting documentation for transitional, rapid re-housing, and permanent housing
Interact with the residents to assist and/or advocate in the achievement of their therapeutic goals
Supervise and/or interact with residents participating in recreational, social or other related activities as needed
Link/ refer residents to community services that will help improve support and self sufficiency
Complete required daily documentation and reports of all forms (paper and electronic)
Maintain required trainings from OHS, RHD, and RHD/Fernwood
Monitor resident's compliance with the standards and expectations of the Office of Homeless Services (OHS), Resources for Human Development (RHD) and RHD/Fernwood.
Assist residents in navigating transportation resources available to them
Encourage resident to participate in Shelter Savings Plan
Assist residents with budgeting and money management
Assist with running community meetings
Other duties as assigned


Bachelor's Degree in Social Work or a Social Work related field
Skilled in the components of Microsoft Office and learning/utilizing various databases (e.g. HMIS, RHD's EHR)
Excellent written and verbal communication skills
Knowledge of case management services, working with a homeless population or in a residential setting
Ability to problem solve cases individually and/or within a team setting
Experience with mental health and/or substance abuse disorders, medically fragile, various ages of adult males, a history of domestic violence, and DHS/child custody issues is preferred.
Preferably one-year Case Management experience
Federal and State criminal background check satisfying Philadelphia's Office of Homeless services requirements.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.